Australia
Australia
New Zealand
New Zealand
Rest of World
Rest of World
Standard Shipping
Free shipping over $100
$11 flat rate for orders under $100
Metro Delivery: 3–8 business days
Regional Delivery: 3–10 business days
Express Shipping*
$15 flat rate
Metro Delivery: 1–2 business days
Regional Delivery: 1–3 business days
Order Information
- We aim to dispatch your order as quickly as possible. During peak periods, please allow 2–10 business days
- *Express shipping timeframes are a guide and may vary depending on carrier performance and regional availability
- Once your parcel has been dispatched, Energetiks is not responsible for delivery delays
- If an item you have purchased is unavailable, we will contact you to arrange an alternative or provide a refund
- Payment verification may be required prior to dispatch, which can result in a short delay
- Orders cannot be cancelled once placed, as most are processed within 24 hours
Standard Shipping
Free shipping over $100
$30 flat rate for orders under $100
Delivered within 4–10 business days*
New Zealand Order Information
- All orders are processed in AUD.
- We aim to dispatch your order as quickly as possible. During peak periods, please allow 2–10 business days
- Once your parcel has been dispatched, Energetiks is not responsible for delivery delays
- If an item you have purchased is unavailable, we will contact you to arrange an alternative or provide a refund
- Payment verification may be required prior to dispatch, which can result in a short delay
- Orders cannot be cancelled once placed, as most are processed within 24 hours
Standard Shipping
FREE SHIPPING OVER $200
$30 flat rate for orders under $200
Delivered within 14 business days*
International Shipping & Duties
- All orders are processed in AUD. To shop in USD, please visit energetiks.com
- Delivery may take up to 14 business days. Timeframes may vary due to dispatch, customs processing, and local carrier delays
- Prices do not include international duties, taxes, or customs charges. These may be applied upon delivery
- International orders are exempt from Australian taxes, however local duties and taxes may apply in the destination country
- Any duties or taxes incurred are the responsibility of the customer
- All orders are declared at full value and marked as merchandise. We are unable to mark orders as gifts
- For further information regarding duties and taxes, please contact your local customs office
International Order Information
- Please ensure all address details are complete and accurate, including company name where required and at least one contact phone number
- Payment verification may be required prior to dispatch, which can result in a short delay
- Once your parcel has been dispatched, Energetiks is not responsible for delivery delays
- Orders cannot be cancelled once placed, as most are processed within 24 hours
- In the unlikely event an item is sold out, we will contact you to arrange an alternative or provide a refund
Standard shipping within Australia is free on orders over $100. Orders under $100 incur a flat rate of $11, and Express Shipping is available for $15. International shipping is free for orders over $200 AUD. Orders under this threshold incur a flat rate of $30 AUD.
Yes, we offer Express Shipping within Australia for a flat rate of $15.
Yes, we ship internationally. Orders are exempt from Australian GST, however duties and taxes may be applied once your parcel reaches your destination country. These charges are outside of our control and are the responsibility of the customer.
Unfortunately, we are unable to make changes once an order has been placed. Orders are processed quickly, often within 24 hours, so we recommend reviewing your items carefully before checkout.
Once logged into your account, you can follow your order progress from submission through to dispatch. When your order is shipped, you will receive a tracking number via email. We recommend monitoring your parcel in transit for the most up-to-date information.
All orders are shipped with Authority to Leave. If you wish to change this, please contact customerservice@energetiks.com.au with your order number. Once dispatched, delivery is managed by the carrier and becomes the customer’s responsibility to follow up.
Please refer to your tracking number via email for the latest updates on your parcel. In most cases, the parcel will be taken to your local depot awaiting further delivery instructions. Please follow the directions on the “Sorry we missed you” card left at your address.