Terms & Conditions

Customers submitting a purchase order agree to be bound by the following terms and conditions set out Energetiks. The following terms and conditions supersede any previous terms and conditions and Energetiks reserves the right to make changes to the website and this document at anytime. If you do not agree to these terms and conditions, please do not use this site.

Energetiks does not accept liability for any loss or damages caused by this website, or any website linked to this website.
Energetiks Reserves the right to refuse or cancel an order at anytime without giving reason. We will make all reasonable effort to contact the customer using the details provided and all received monies will be refunded using the method received.

Energetiks will not accept orders via phone, fax or email. All orders must be placed through the website.

Click here to view our full delivery policy.

The customer is responsible for inspecting the goods for fault or damage and must notify Energetiks immediately. Goods may be returned providing the garments are unworn with tags in tact and accompanied by the receipt. If you have received an item with a defect please email onlinesale@energetiks.com.au with your name, order reference and a description of the problem and we will resolve it as quickly as possible.

Energetiks reserves the right to change prices without notice. All prices and orders are displayed and processed in Australia Dollars (AUD) For overseas buyers, your credit card will be billed in Australian dollars and converted into the relevant currencies by your financial institution.
*Energetiks will take reasonable steps to verify that the order and credit details are bona fide.

Click here to view our full Returns policy.

Orders may be cancelled only in the instance where the order has not yet been shipped.

Afterpay offers instalment plans for online shoppers. Afterpay is available online and at Energetiks stores, the minimum spend to pay with Afterpay is AU$50. If you change your mind or your item is faulty and it meets our returns policy criteria, you are able to receive a refund, please click here to view our Returns & Exchanges Policy. The first payment may be due at the time of purchase.For complete terms visit afterpay.com/en-AU/terms.

How to use Afterpay

-Add your items to your basket and proceed to checkout

-Afterpay will show as a payment method and will re-direct you to the Afterpay website

-Create an account or login to Afterpay

-Place your order, receive your items and pay later

In the event that an item is listed at an incorrect price or with incorrect information, Energetiks reserves the right to refuse or cancel orders.
Energetiks will make all reasonable effort to contact the customer using the details provided and all received monies will be refunded using the method received.

Colours shown on this website are representative only. All colours of garments are reproduced as accurately as possible, however a slight variation may occur in colour and size specifications. Colours may appear slightly different on the website due to computer picture resolution and individual monitor settings.

Unless otherwise indicated, all materials on this website, and the website itself, are protected by copyrights, trademarks and/or other intellectual property rights. These materials are owned by Energetiks. Except for the purpose of a bona fide use of this site or as otherwise permitted by the Copyright Act 1968, this site or any portion of this site may not be reproduced, duplicated, copied, sold, re-sold or otherwise exploited for any commercial purpose that is not expressly permitted by www.energetiks.com.au. Any other use of materials on this website, including reproduction for purpose other than your personal non-commercial use, modification, distribution or republication, without the prior express written permission of Energetiks is strictly prohibited.

Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time, and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of those changes.

By consenting to Energetiks AU’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Energetiks AU through your wireless provider to the mobile number you provided, even if your number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Energetiks AU. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt out of the Service at any time. Text the single keyword command STOP to Energetiks or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you.

If you have subscribed to other Energetiks AU mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to Energetiks or email marketing@energetiks.com.au.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including STOP or HELP requests, you send to a short code or telephone number we have changed may not be received, and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages.

You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

Last updated: Aug. 29, 2025